August brings some of our most exciting updates yet! The headline feature is the new Questionnaire Uploader - a smarter, faster way to build questionnaires that puts the power directly in your hands. Alongside that, we've made meaningful improvements to the Talent Pool, referee email handling and questionnaire logic.
Say goodbye to manually recreating questionnaires from scratch. You can now upload an existing form, whether that's a PDF, a scan, or even a photo, and let AI do the heavy lifting. It reads the document and automatically reconstructs the title, questions, sub-questions and question types (comment boxes, multiple choice, ratings) as a fully editable draft in your Questionnaire Builder, ready for you to review and refine before anything goes live.
What used to take hours now takes minutes, and the result is yours to tweak until it's exactly right.
This feature is available to Referoo Hub clients. Get in touch with your Account Manager to have it enabled.
A number of improvements have been made to the Talent Pool feature this release:
LinkedIn sign-off how recorded in reference report and action log - Where a referee has authenticated via LinkedIn, this now appears on the reference report and in the action log, improving the audit trail when LinkedIn verification is used.
CV upload at referee opt-in - Referees opting into a talent pool can now attach a CV (PDF/Word), accessible to you from the Talent Pool list and exports. A clear explanation is shown to the referee at the point of upload so they understand how their CV will be used. Useful if you want want richer information on potential leads before reaching out.
"Contacted" checkbox - You can now mark a referee lead as contacted, making it easier to track outreach progress.
Incorrect referee email addresses have been a common cause of delayed or stalled references. Referee email addresses are now validated at the point of entry, with inline error messages for formatting errors and suggested corrections for common domain typos (such as gmial.com or outlok.com).
If a request bounces after sending, the candidate is automatically notified with a link to update the address and the request is resent once corrected. Users are notified of bounce events via in-platform and email alerts, and all changes are logged in the audit trail.
You now have greater control over how referees respond to rating questions, helping you capture the context behind scores that matter most to your team.
A new “Require” action has been added to Questionnaire Logic alongside the existing Show and Hide options. For batch-of-ratings questions, you can now configure a comment box to become mandatory whenever specific ratings are given, for example, requiring a written explanation whenever a referee selects N/A, 1 or 2. This means you are less likely to receive low ratings without the context needed to act on them.
We've updated the signature box placeholder text to "Type full name to generate signature" and added clearer wording so referees know exactly what they're agreeing to before they sign.
UK Updates:
Mitek UK: liveness-failure flag and notifications
If a DBS identity check fails the liveness check and needs manual ID verification, this is now clearly flagged on the candidate profile and identity report. You'll get an automatic notification, and so will our support team so nothing slips through.
New developer user account type
You can now create a restricted account for a third party, such as an integration partner, so they get API access without your main account login or your existing candidate and referee data. It's a safer way to set up integrations without handing over full account access.
That’s a wrap for this month!
We'll be back next month with the latest updates and improvements. Have a feature request or suggestion? We'd love to hear from you. Please share your ideas here: Product & Feature Requests.