October is a big one. This month’s release brings meaningful improvements to how packages and Referoo police checks are configured, introduces volunteer police check support, and delivers the UK Right to Work updates required for the 1 October 2026 legislation changes. There’s also a strong set of usability improvements across reporting, user management and candidate workflows.
If your team runs the same checks across many roles but with different job titles or questionnaires, you no longer need a separate package for each variation. Fields within a package can now be marked as changeable, so one package can serve many similar requests and users set the relevant details at the time of creating each candidate.
This addresses a significant pain point for organisations managing many job roles, particularly for Referoo police checks, which require a job title before submission to ACIC. Previously, users had to build and maintain a separate package per role. Now, a single standard package can be used across the board, with the position title set per request.
The fields that can be made changeable are: number of references, reference questionnaire(s), candidate survey(s), police check position title, and police check job location.
Referoo now supports volunteer police checks for eligible volunteer roles, making it easier for organisations working with volunteers to meet their screening obligations without a separate process.
When creating a candidate, hiring managers simply tick the “Volunteer police check” option and select the role from a list of pre-approved volunteer roles for their organisation. The check then runs through the same straightforward process as a standard Referoo police check.
Please note: To pre-approve your job roles, please send them to your Account Manager. This step will need to be completed before you are able to see them in your account.
When the right job title is not available in the dropdown, users can now enter it manually. Selecting “Can’t find the job title? Enter it manually” switches the field to a free-text box, and the entered title is then displayed read-only on the candidate dashboard.
This removes a common blocker if you have job roles that don’t map neatly to the existing list, without compromising the integrity of the submission process.
Please note: Job titles must clearly explain the candidate’s responsibilities and why the check is being requested - ACIC does not accept acronyms, and some titles may require further clarification. Where possible, we recommend using the existing dropdown and selecting the closest match.
Ahead of the UK Right to Work (RTW) legislation changes that took effect 1 October 2026, Referoo now prompts for a candidate’s Job Type whenever both a UK Identity Verification Check and Right to Work Check are requested. This ensures the correct RTW check is applied, or correctly skipped, based on how the candidate is actually engaged, keeping your organisation compliant without having to make that judgement call manually.
Key details:
A new mandatory Job Type field appears under “Additional Candidate Details”, with a “Not sure which one?” help guide. Candidates cannot be created without a selection being made.
If Self-Employed / Runs Their Own Business is selected, a notice explains that a RTW check is not legally required, and the candidate’s RTW panel shows “Mandatory Check: No”.
All other job types (e.g. Temporary/Agency Worker) show as “Mandatory Check: Yes”.
Job Type and Mandatory Check status are included on the Candidate Summary Report.
Job Type cannot be edited once the candidate has been created.
Konfir: self-employment verification
The Konfir check has been extended to non-PAYE workers, enabling verification of self-employment income for sole traders, freelancers and limited company directors.
Candidates complete this workflow by selecting “Self-Employment” as the type when completing their Konfir check, making it straightforward if you engage a mix of employed and self-employed workers to verify all candidates through a single, consistent process.
That's a wrap for this month!
We'll be back next month with the latest updates and improvements. Have a feature request or suggestion? We'd love to hear from you. Please share your ideas here: Product & Feature Requests.